1. Contract Binding
The seller’s offers are binding. A sales contract is concluded when the buyer orders the goods. The buyer is therefore bound by the contract even without an express order confirmation from the seller. According to the provisions of Swiss law, the right of cancellation remains unaffected.
The shipping costs can be found in the product description. The goods are shipped (the same applies to any returns) at the expense (unless our contractual terms provide otherwise) and risk of the customer. The shipping method is at our discretion. When there is no possibility for any reason to send our product to your country we will refund the full amount.
In the event of a defect upon receipt of the goods, the buyer must prove that the defect already existed at the time of delivery.
In the event of a documented defect, the buyer can request subsequent delivery. After unsuccessful resending with damaged goods, the return of the goods can be requested for a refund of the price or a reduction in the purchase price.
4. Return costs in the event of cancellation
If you return our goods after you have exercised your right of withdrawal, you will bear the direct costs of the return.
When purchasing new goods, liability for damage caused by defects and consequential damage caused by defects is excluded insofar as property damage is involved. This does not apply if there was intent or gross negligence on the part of the seller.
6. Retention of Title
Until the goods have been paid for in full, these goods remain the property of Leuchtstruktur Verlag. In the case of contracts with entrepreneurs, the goods remain the property of the seller until all claims arising from the business relationship with the buyer have been settled.
All prices are per piece (paperback), including pdf articles and e-books (regardless of the type and number of downloads).
For orders outside of Switzerland and the EU, no VAT will be charged (e.g. when shipping to the USA, Canada, Australia, Japan, etc.).
Customers from non-EU countries (with the exception of Switzerland) may incur additional customs duties, taxes and/or other fees, which we unfortunately cannot assume. The fees always depend on the content of the shipment or the value of the goods and can vary accordingly.
The Leuchtstruktur Verlag ships all goods worldwide free of charge.
8. Maturity, Payment and Default
Payment is made by credit card, bank transfer in advance or Google/Apple Pay or Paypal
PAYMENT IN ADVANCE/BANK TRANSFER
Normal payment method is by bank transfer (SEPA).
If you pay in advance, you will receive our bank details with your order confirmation. As soon as the payment has been booked, the order is usually processed on the same day.
Please note that in the case of a transfer between different banks, it can take up to 3 working days for the money to be credited to our account.
For foreign transfers (outside the EU) the following must be observed:
There are 3 payment and transfer options.
SHARE payment (cost sharing, sender bears the costs of his bank and the recipient bears the costs of the correspondent bank).
BEN payment (receiver pays all charges).
OUR payment (client pays all fees).
Always choose OUR payment!
The amount must be in Dollar!
Otherwise, the missing fees must be transferred later!
For all disputes in connection with the delivery transaction, the place of jurisdiction of Leuchtstruktur Verlag is responsible, insofar as this is compatible. Swiss law applies to all disputes, even if your order is transported abroad or your place of residence is abroad.
Otherwise, the statutory provisions for sales contracts apply.